One system runs the property, from booking to checkout.
Reservations, smart-lock access, folios, housekeeping and a guest experience that starts before arrival — built for properties with 10–20 rooms and up, on the same backbone that runs our restaurants.
A hotel runs on systems that were never introduced to each other.
Your PMS doesn't talk to the door locks, so the desk still cuts keys.
Housekeeping runs on a WhatsApp group and a printed sheet.
Restaurant and spa charges reach the folio late — or not at all.
OTA rates get updated by hand, so a double-booking is always one busy day away.
Everyone on the same system — guest, staff and owner.
For your guests
Guest app
Pre-arrival onboarding before the trip, and an in-stay QR hub for menus, services and requests — all in the browser.
For the front desk & ops
Staff app
Reservations, check-ins, housekeeping and service requests on any tablet or phone — with role-based access scoped per staff member.
For owners & managers
Admin console
Property setup, owner dashboards, channel rates and localisation — the control room for the whole estate.
Everything a property needs — in one operating system.
From the reservation calendar to the final folio, every module shares one database and updates in real time across the property.
Property & Reservations
Room inventory, rate plans and the booking calendar — one source of truth for every reservation.
Smart-Lock Access
Door locks issue and revoke guest credentials straight from the reservation. No keys waiting at the desk.
Check-in & Check-out
Desk or self-service check-in, ID capture, and a checkout that closes the folio in one step.
Folio & Billing
Every room charge, restaurant bill and service fee on one running folio — GST-ready, one final invoice.
Housekeeping & Maintenance
Room status, cleaning queues and maintenance tickets that update live as staff move through the floor.
Service RequestsNew
Requests route to the right team with response timers and staff voice alerts. Nothing lost on a notepad.
In-stay Guest HubNew
The in-room QR opens the stay hub: order from the restaurant, raise a request, set do-not-disturb. No app to install.
Channel Manager
Rates and availability stay in sync across OTAs and your direct booking page.
Room Automation
Lights, AC and ambience tied to occupancy — comfortable for guests, efficient for the property.
In-room Intercom
Browser-based intercom between rooms, the front desk and service teams.
Owner Dashboard
Occupancy, revenue and operations across every property in one view for owners.
Multi-currency & Language
Localised pricing, currency and language for international guests.
The stay begins before the guest arrives. And it doesn't stop at the door.
Pre-arrival onboarding went live in May: guests complete check-in details, ID and preferences before the trip, so the desk hands over a key instead of a clipboard. The in-stay hub followed weeks later — guests scan the in-room QR to order from the restaurant, raise a request or set do-not-disturb, and staff hear about it the moment it lands, by voice alert.
Check-in details and ID captured before arrival
Smart-lock credential ready at the door
In-room QR: restaurant orders, requests, do-not-disturb
Staff get a voice alert the moment a request lands
Lean by design, isolated by default.
Multi-tenant SaaS
One deployment serves many hotels — each property's data isolated at the database layer by row-level security.
Browser-first
Three installable PWAs — guest, staff and admin. No app store, works on any device you already own.
Event-driven
A real-time event bus and a background worker keep locks, channels and folios continuously reconciled.
A flat subscription. Hardware when you want it.
Software is a flat yearly subscription. Bring your own hardware, or layer in our smart-room kits at fixed per-room rates when you're ready.
Platform subscription
Covers up to 20 rooms · all modules included.
- All hotel-management modules — reservations, folios, housekeeping, F&B
- Pre-arrival guest portal, on-property QR services and the mood layer
- Unlimited staff users with role-based access
- Local-first sync with encrypted nightly backups
- Onboarding, training and WhatsApp support
Free, full-feature trial — wire it up to your live property and decide.
Start your trialPlug-and-play kits, sold by the room.
Specified, supplied and installed by us. Pick what you need — or run the platform with your existing kit.
Room Automation
Lights, AC, curtains and scenes — XENIOS-controlled and voice-ready. Tier depends on number of zones and existing wiring.
Smart Door Lock
BLE and RFID smart locks — every guest gets a key scoped to their stay, every entry logged.
AI Cameras
Smart cameras, hardware included — occupancy, intrusion and queue analytics, plus camera-verified staff attendance. Processed on-site, at the edge.
All prices in INR, excluding GST. Multi-property and resort pricing on request.
Run your property on one system.
Book a walkthrough and we'll map XENIOS Hotels to the way your property already works.
Questions boutique hotel operators actually ask.
Straight answers on rooms, OTAs, smart locks and setup time. If your property has a wrinkle we haven’t covered here, tell us on /contact.
- How many rooms is XENIOS Hotels designed for?
- The sweet spot is boutique properties in the 10–20+ room range. Larger hotels are supported but we do our best design work at the boutique scale where a general manager needs one system for reservations, folios, housekeeping and smart-lock access rather than five.
- Does it integrate with OTAs like Booking.com and MakeMyTrip?
- Yes, via channel manager integration. Reservations sync bidirectionally so you cannot overbook. Rate parity is enforced by default; you can override per-channel from the admin console.
- What about smart-lock integration for guest room access?
- Native. Door credentials are issued and revoked directly from the reservation record — the guest gets access on check-in, loses it on check-out, and there are no physical keys waiting at the desk. Works with common IoT lock protocols supported by the XENIOS gateway.
- How long is setup for a new property?
- A 10–20 room property is typically live in 3–5 days end to end: data migration, staff training across two shifts, OTA channel manager sync verification, and one full guest cycle rehearsal. Larger properties scale linearly.
- Where does guest data live — on-prem or in the cloud?
- The master database is on-prem on your property’s hardware; daily encrypted backups go to your cloud (or ours if you prefer). On the multi-tenant SaaS side, every property’s data is isolated at the database layer by row-level security policies — one hotel can never see another hotel’s reservations, folios or guest records.
- What does XENIOS Hotels cost?
- Platform pricing is ₹40,000 per year for up to 20 rooms, with a one-week free trial. Room automation is quoted at ₹50,000–₹1,00,000 per room depending on scope; smart door locks are ₹15,000 per room; AI cameras are ₹2,999 per camera per year including hardware. Detailed breakdown is on the /hotels page.