Intelligent hospitality. Seamless operations.
A Hospitality Management OS for properties with 10–20+ rooms — reservations, smart-lock access, folios, housekeeping and a guest experience that begins before the guest arrives. One platform from the booking to the checkout.
A hotel runs on systems that were never introduced to each other.
Your PMS doesn't talk to the door locks, so the desk still cuts keys.
Housekeeping runs on a WhatsApp group and a printed sheet.
Restaurant and spa charges reach the folio late — or not at all.
OTA rates get updated by hand, so a double-booking is always one busy day away.
Everyone on the same system — guest, staff and owner.
For your guests
Guest app
Pre-arrival onboarding before the trip, and an in-stay QR hub for menus, services and requests — all in the browser.
For the front desk & ops
Staff app
Reservations, check-ins, housekeeping and service requests — on any tablet or phone on the property.
For owners & managers
Admin console
Property setup, owner dashboards, channel rates and localisation — the control room for the whole estate.
Everything a property needs — in one operating system.
From the reservation calendar to the final folio, every module shares one database and updates in real time across the property.
Property & Reservations
Room inventory, rate plans and the booking calendar — one source of truth for every reservation.
Smart-Lock Access
Door locks issue and revoke guest credentials straight from the reservation. No keys waiting at the desk.
Check-in & Check-out
Desk or self-service check-in, ID capture, and a checkout that closes the folio in one step.
Folio & Billing
Every room charge, restaurant bill and service fee on one running folio — GST-ready, one final invoice.
Housekeeping & Maintenance
Room status, cleaning queues and maintenance tickets that update live as staff move through the floor.
Service Requests
Guest requests routed to the right team with response timers — nothing lost on a notepad.
Guest QR Experience
An in-room QR opens menus, services and requests on the guest's own phone — no app to install.
Channel Manager
Rates and availability stay in sync across OTAs and your direct booking page.
Room Automation
Lights, AC and ambience tied to occupancy — comfortable for guests, efficient for the property.
In-room Intercom
Browser-based intercom between rooms, the front desk and service teams.
Owner Dashboard
Occupancy, revenue and operations across every property in one view for owners.
Multi-currency & Language
Localised pricing, currency and language for international guests.
The stay begins before the guest arrives.
With pre-arrival onboarding, guests complete their check-in details, ID and preferences before the trip — so the front desk hands over a key or a door code instead of a clipboard. It is built and working end to end today. The in-stay service hub is next on the roadmap.
Guest fills check-in details before arrival
ID and preferences captured early
Smart-lock credential ready on arrival
Front desk: a welcome, not paperwork
Lean by design, isolated by default.
Multi-tenant SaaS
One deployment serves many hotels — each property's data isolated at the database layer by row-level security.
Browser-first
Three installable PWAs — guest, staff and admin. No app store, works on any device you already own.
Event-driven
A real-time event bus and a background worker keep locks, channels and folios continuously reconciled.
Run your property on one system.
Book a walkthrough and we'll map XENIOS Hotels to the way your property already works.